Advanced Cleaning

When looking at Cleaning Results report, it would be greatly improved if it also displayed the Rank information against the rooms. Especially when investigating concerns with certain rooms, it would save time having it displayed on that page instead of then looking at other reports to work out what the Rank was on that room.

We have many instances where non-permanent room owners/guests stay in owned rooms, particularly during shutdown periods. The cleans which generate when the non-perm room owner departs from an owned room is a EC. When Housekeeping go to clean this room as an EC - there is an element of confusion as there could be belongings left out by the room owner or locked cupboards. Whilst there is some information that displays on the tablet related to the room, it's still not providing enough clarity. Hence the suggestion of a rank to specify these instances? Alternatively could a new clean type be added into SAM & ACA, on the parameter of when a non-room owner departs from an owned room?

When there are issues with QR codes (damaged or missing) and the room cannot be scanned, and the room is updated to Complete clean status in SAM - it pulls back through to ACA on the Workloading page and Schedules but not on the In Progress report. Is it possible to somehow show these rooms as a different shade of green and info that it was updated in SAM when hovering over the room on the run? This would assist with the Supervisors monitoring performance and not having a discrepancy between Schedules and Progress reporting.

Speaking with a Housekeeping Supervisor, they'll use departure reports out of SAM to prioritise RR or EC cleans where the room has been vacated in last 48 hours, and will pick these in ACA Workloading to keep on today's run. If there was the ability to expand the Sort by drop-down that currently exists, to include an option to filter and group by would be helpful. This would allow them to filter to those clean types and then sort by departure date or arrival date.