Currently, when an event is re-opened and closed again in INX, a notification is sent out to all recipients for that event type. An initial first notification gets sent out when an event has been created. Hence, repeat notifications can be send out for the same type of event which is not the desired outcome. Suggestion is that when there is a reference number assigned to an event and its re-opened and closed again, that INX does not automatically duplicate notification for the same event.