Adjustments to enabledeclinereason and Config | Generic Lookup
unplanned - open for votes
K
Kelsey Walker
We use generic responses to approve and send back workflows to the requestor for various reasons. We are currently copying and pasting these templates from a One Note page to workflow - a better way would be to use In workflow using enabledeclinereason - however it would be great if we could add a drop down reason to be selected when 'sending to another approval group', approving and cancelling a workflow and an increase of the word count in those templates in Config | Generic lookup.
Shaunette Evans
unplanned - open for votes
R
Rebecca Harvey
This would save so much time and ensure our customers are all receiving consistent messaging. Great improvement initiative Kelsey!