Reports
in progress
R
Rebecca Cave
When exporting a report with two standards e.g for us the mine site and australian drinking water the standard limits do not line up with the standard, they are shifted. e.g. ecoli comes out as having no standard. Hard to explain so have attached a report i pulled and a snip on the same sheet of what the report looks like in preserve.
Bradley Cobb
in progress
Hi Rebecca,
Thanks for posting about this. As a potential (now confirmed) defect, I would encourage you to always log a support request by sending an email to support@inxsoftware.com to ensure immediate attention, rather than logging into Canny which is an enhancement request and tracking system. Canny requests are reviewed each quarter whereas support requests are immediately ticketed and get responded to as a matter of priority. I hope this helps for the future. (no need to relog this one through support now that I've seen it)
I have looked into this issue with exporting from INX Preserve and have reproduced it in our development environment. Therefore I've logged a bug report with the development team and asked them to prioritise the fix and ensure a test case checks this automatically in the future. The resolution should come through in the next week or so depending on the complexity of the fix. I do apologise for this issue slipping through in the software, and hope it hasn't been too much of an impost.
Kind regards,
Bradley Cobb
Senior Product Manager