INX Preserve lab error notes not specific
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Jemma Gooley
INX Preserve lab error notes updated to be more specific. We have noticed that the system is throwing an error of "There are samples referenced in the file that do not exist". On review these samples are actually already in the system. We request that the error provide this detail to remove confusion from people trying to understand what has occurred.
Sadi Islam
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Sadi Islam
Hi Jemma we are investigating this issue and would need further clarity.
As we understand this particular error message should have had more details. Would you be able to provide further information such as the reference number of the import attempt that triggered the scenario?
Thanks.