Training Reset Dates
in progress
T
Tilly Boutcher
Provide a way to have the reset dates align with a manually changed completion dates on training courses. For example, when a course is marked as completed manually, the reset date sets from the day of the manual change not the day of completion which means the 2 year reset period is extended.
T
Tilly Boutcher
Gary Scotney With your course that has the firm two year expiry, how do you work around the incomplete to declined process due to not being able to remove the deadline day? ours is currently set with a one day deadline which means the worker moves to incomplete and then to declined if they don't complete it that day. Do you have reminder emails sent out by the system?
B
Ben Borin
in progress
B
Ben Borin
planned
G
Gary Scotney
This is an essential change for us, as we have a firm 2 year expiry for our inductions - at the moment, we have several people who's reset dates are well over this 2 year expiry.
T
Tilly Boutcher
Gary Scotney Same for us Gary. The only way we have found for this to be changed is by sending a support ticket through each time to have it changed.
B
Birgit George
we've also raised this as an issue.
B
Ben Borin
unplanned - open for votes